Add Access group admin surfaces, booking soft deletes, refund crash fix

Access group (Filament):
- StaffResource: manage users with an admin-tier role, gated by manage_staff
- CustomerResource: read-only view of role-less users, gated by view_customers
- RoleResource: edit permissions per role (fixed role set), gated by manage_roles
- ManageAppSettings: tabbed General/Booking settings page that reads/writes
  real .env keys via new EnvFileWriter (no parallel DB settings table, so
  BookingService/config('booking.*') stay unchanged)
- Moved Access above Catalog in the nav group order
- New permissions: manage_staff, manage_roles, view_customers, manage_settings

Booking soft deletes:
- bookings.deleted_at + SoftDeletes on the Booking model
- BookingPolicy::delete (manage_bookings, cancelled/expired only) and
  ::restore (manage_bookings)
- DeleteBookingTableAction/RestoreBookingTableAction + TrashedFilter on
  BookingsTable, using authorize() so the policy is enforced at call time,
  not just cosmetically hidden

Refund crash fix:
- ProcessRefundAction passed a nullable $payment->booking into
  RefundBookingAction's non-nullable Booking param — a soft-deleted
  booking's payment reaching the refund picker was an uncaught TypeError.
  Excluded such payments from the picker and added a defensive guard.
- Same unguarded $event->payment->booking / $event->refund->payment->booking
  pattern fixed in the MarkBookingPaid/MarkBookingRefunded queued listeners.

289 tests passing.

app/Models/User.php

@@ -7,9 +7,11 @@ use Database\Factories\UserFactory;
 use Filament\Models\Contracts\FilamentUser;
 use Filament\Panel;
 use Illuminate\Database\Eloquent\Factories\HasFactory;
+use Illuminate\Database\Eloquent\Relations\HasMany;
 use Illuminate\Foundation\Auth\User as Authenticatable;
 use Illuminate\Notifications\Notifiable;
 use Laravel\Sanctum\HasApiTokens;
+use Modules\Booking\Models\Booking;
 use Spatie\Permission\Traits\HasRoles;
 
 class User extends Authenticatable implements FilamentUser
@@ -29,6 +31,16 @@ class User extends Authenticatable implements FilamentUser
         return $this->hasAnyRole(self::ADMIN_TIER_ROLES);
     }
 
+    /**
+     * A customer's bookings (domain.md §1) — inverse of Booking::user().
+     * Staff (admin-tier role) users don't create bookings, so this is
+     * effectively customer-only in practice, but not enforced here.
+     */
+    public function bookings(): HasMany
+    {
+        return $this->hasMany(Booking::class);
+    }
+
     /**
      * The attributes that are mass assignable.
      *

app/Providers/Filament/AdminPanelProvider.php

@@ -41,10 +41,10 @@ class AdminPanelProvider extends PanelProvider
                 'primary' => Color::Amber,
             ])
             ->navigationGroups([
+                NavigationGroup::make()->label('Access'),
                 NavigationGroup::make()->label('Catalog'),
                 NavigationGroup::make()->label('Routing'),
                 NavigationGroup::make()->label('Operations'),
-                NavigationGroup::make()->label('Access'),
             ])
             ->plugins([
                 CatalogPlugin::make(),